Phone
0412078104
team [@] ftm (dot] net [dot] au
FTM IT MSP Services
IT Support & Helpdesk | Network Management | eCommerce Integration | VOIP PABX Setup| Project Consulting | Month by Month Services | Hardware Procurement | Business Packages | Full MSP Plans.
Assist
System Check
FTM Fully Managed Service Plans
Our Fully Managed Service plans are tieried and cover from the basic necessities to the next level enterprise management option. All plans are customised based on our assessment of your existing systems, devices and requirements. Variances includes some Microsoft licensing.
BRIGHT
Support
Business Hours Support Response
Microsoft & 3rd Party App Updates
Managed Anti-Virus / Anti-Malware
24x7x365 Infrastructure Monitoring
Managed Premium Firewall
Unlimited Remote Support
Security
Managed Anti-Virus / Anti-Malware
Managed Hardware/Software Patching
Management
Monthly Executive Report
Training
Security Awareness Training
BRIGHTER
Support
Business Hours Support Response
Microsoft & 3rd Party App Updates
Managed Anti-Virus / Anti-Malware
24x7x365 Infrastructure Monitoring
Managed Premium Firewall
Unlimited Remote Support
Unlimited Onsite Support2
Security
Managed Hardware/Software Patching
24×7 MDR/XDR (Detection & Response)
Managed Anti-Virus / Anti-Malware
Privileged Identity Management
Dark Web Monitoring (at msp rate)
Simulated Phishing Attack (annual)
Vulnerability Scan (at msp rate)
Management
Monthly Executive Report
Asset & Inventory Management Report (annual)
Technology Business Review Meeting (annual)
Training
Security Awareness Training
End User Training Program
Technology Adoption Session (annual)
Services
BDR as a Service Monitoring
Simulated Mock BDR Test (annual)
BRIGHTEST
Support
Business Hours Support Response
Microsoft & 3rd Party App Updates
Managed Anti-Virus / Anti-Malware
24x7x365 Infrastructure Monitoring
Managed Premium Firewall
Unlimited Remote Support
Unlimited Onsite Support2
Unlimited After Hours Support2
Security
Managed Hardware/Software Patching
24×7 MDR/XDR (Detection & Response)
Managed Anti-Virus / Anti-Malware
Privileged Identity Management
Dark Web Monitoring (at msp rate)
Simulated Phishing Attack (bi-annual)
Vulnerability Scan (Annual)
Management
IT Documentation
Monthly Executive Report
Asset & Inventory Management Report (bi-annual)
IT Budget Preparation(annual)
Technology Business Review Meeting (bi-annual)
Training
Security Awareness Training
End User Training Program
Technology Adoption Session (bi-annual)
Services
BDR as a Service Monitoring
Simulated Mock BDR Test (bi-annual)
$85 per user per month
More Info
*this rate can be per user OR per device.
*exclusions – new user setup, new hardware rollout, user initated virus or malware infection, new infrastructure setup, after hours support, application rollout, backups.
$185 per user per month
More Info
*at msp rate – an agreed rate other than the support and project rate applied to exclusions.
*unlimited onsite support – customised per client, based on a bi-monthly arrangement.
*non-user devices are not included in this plan, the managed desktop plan will apply.
*exclusions – new user setup, new hardware rollout, user initated virus or malware infection, new infrastructure setup, after hours support, application rollout, backups.
$320 per user per month
More Info
*exclusions – new user setup, new hardware rollout, user initated virus or malware infection, new infrastructure setup, application rollout, backups.
Freedom Too Move Pty Ltd (FTM IT Services) commenced operations in 2004. We help people, business teams, customers, other service providers by passing on our combined dedicated expertise in the areas of technology, network design & management, sales, coaching, eCommerce support, and security management. We continually evolve our approach to our virtual, hosted and onsite platforms, security solutions and system reportability.
Scalability, Security and understanding Risk informs every business decision we make. Our view is to maintain functional systems that can upscale and integrate with every business as it grows and changes.
From this thriving position we are excited to continue to service people and businesses with their technology needs as we remain open minded and active in our pursuit to move with the ever-changing and ever-expanding world of Information Technology. Basically, we really love what we do. We listen, we learn and we never stop asking questions to help Your Business and Your Teams.
OUR TALENT
Bill Kennedy, Company Director.
Leone Avery-Thompson, Founder.
Wesley, Senior Technical Specialist.
Reece, Help desk Support Specialist.
Aka still Reece, loves sport, mainly Rugby League and Basketball, enjoys TV, good food and tequila. Customer focused but navigating my way into this Tech space. Has good attention to detail down to the molecular level. Loves a good story. Was probably Major of the Village in a previous life.
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Athena, International Business Dev
Aka Carol, loves forcasting, spreadsheets and creating new services, enjoys being part of a collaborative team, analytical, good attention to details. Has a knack for knowing what clients want and need. Loves a good story, loves African dance. Was probably an Actor or Comic in a previous life.
Contact & Enquire
William 0412 078 104 | Leone 0402 800 040 | Wesley 0414 597 817 |Reece 0430 461 775
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Email: team [@] ftm (dot] net [dot] au
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